To report a lost or stolen debit card call; 337.433.3611 during business hours or 1.800.554.8969 after business hours. To report a lost or stolen credit card call 1.866.604.0381. To report fraudulent charges on your credit card call 1.800.854.1557. If you have any questions, feel free to contact one of our Loan Officers or Customer Service Representatives at a location near you. All faxes can be sent to Main Office and rerouted to the appropriate location. Click on a location below to view Contact details:

Main Office | McNeese | Oak Park | Sulphur | Moss Bluff | Westlake | DeRidder

Keyser | University | Nelson | Oakdale | Oberlin | Alexandria | Pineville

ATMs available at all locations!

24 Hour Account Information 421.1234
(Outside local area 1.800.860.1238)
email us at firstfederal@ffbla.com

Name
Email Address
Telephone
Departments	Loans Customer Service Online Banking ATM/Debit Card Services Insurance Investments
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Please do not send any personal account or sensitive information in any Email correspondence. Email is not a secure means to send personal information.

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Main Office
1135 Lakeshore Drive
Lake Charles, LA
337.433.3611
Fax: 337.421.1310

Loans
Shara
Alana
Tameka

Deposits
Kris
Amanda
Andrea
Kelly

Business Banking
Rusty
Eric
Tammy
Ryan
Karen
Liz
Kim

Private Banking
Bill
Linda
Amanda
Karla

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McNeese Office
324 E McNeese St.
Lake Charles, LA
337.480.0180

Loans
Mike
Leslie

Deposits
Debbie
Nicole
Jeremy

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OakPark Office
2440 Hwy. 14
Lake Charles, LA
337.477.6204

Loans
Ricky

Deposits
Tracie
Joyce

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Sulphur Office
2250 Maplewood Drive
Sulphur, LA
337.625.5388

Loans
Pam
Russell
Jene
Mike
Daphne
Megan

Deposits
Amber
Annette
Mallie

 

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Moss Bluff Office
640 Sam Houston Jones Pkwy.
Lake Charles, LA
337.855.4545

Loans
Mike
Vanessa

Deposits
Linzi
Susan

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Westlake Office
2214 Sampson Street
Westlake, LA
337.439.3062

Loans
Jared
Rhonda

Deposits
Karen 

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DeRidder Office
519 N. Pine Street
DeRidder, LA
337.462.2425

Loans
Shelly

Deposits
Susan
Janet

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Keyser Office
701 Keyser Avenue
Natchitoches, LA
318.352.5511

Loans
Robert

Deposits
Laura
Kristi

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University Office
5696 Hwy. 1 Bypass Suite B
Natchitoches, LA
318.352.8383

Loans
Michelle
Carolyn

Deposits
Cindy
Geneva

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Nelson Office
4090 Nelson Road
Lake Charles, LA
337.480.0806

Loans
Lynn
Brad

Deposits
Dee
Candace

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Oakdale Office
222 S 10th Street
Oakdale, LA
318.335.2031

Loans
Peggy

Deposits
Kimberly

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Oberlin Office
110 N 5th Street
Oberlin, LA
337.639.2036

Loans
Contact Oakdale office for an appointment

Deposits
Melissa

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Jackson Street Office
5615-A Jackson Street
Alexandria, LA
318.449.9540

Loans
Laura
Barbara
Susan

Deposits
Courtney 

 

North Mall Office
2141 North Mall Drive
Alexandria, LA
318.561.1000

Loans
Robert
Bob
Shirley
Jeff
Mary

Deposits
Amanda
Robyn
Daxa

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Pineville Office
3305 Louisiana Highway 28 East
Pineville, LA
318.443.7400

Loans
Paul
Barbara

Deposits
Kristen
Derek

 

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